top of page

                                                                                                                   

​

In the interest of privacy, we do not publish handwritten forms that are received with signatures. With their consent, clients' original surveys are available for your perusal upon request at appointments. Below, you will see excerpts regarding what people appreciate about working with Monticello Tile & Stone.

                                                                                                                                                                                                                    

  • Professional service- On time (always), communicates well/answered all questions and helped me with clear advice when I needed to make decisions. Excellent craftsmanship-was always careful, detailed and aesthetic in his work. Friendliness...respectful manner and professional boundaries. ~Susan M.

  • Charles is very tidy, being particularly careful in not marring/damaging existing counters, walls, appliances, or cabinets. He drapes and wraps all areas before beginning. He also is very organized with his tools and set up procedures. He is a master at his skill. His results are masterpieces. True talent, honed to perfection. ~Pam D.

  • Charles treated my home as if it were his home. Everything had to be perfect down to the last detail. He was easy to work with - as a friend. ~Jerry K. (repeat client)

  • Quality of work, personal interaction. ~Ron V.

  • How friendly Charles was, and the true quality of his work...true craftsmanship. ~Greg B.

  • Communication was stellar. Really appreciate your attention to details. Both in the work and in the logistics. Clean job, clean work. Very satisfied client and contractor. ~Sky S.

  • Casey and Charles were on top of things all the time. They're friendly professionals. They value your time as much as you do! Excellent job! Thank you! ~Cindy H.

  • The communication in a timely manner...I appreciated that Charles showed up when he said he would and he worked effectively and neatly. He takes pride in his work and is extremely knowledgeable. ~John P.

  • We enjoyed and appreciated Charles' personal attention to details for the job. He absolutely wanted us to make the best decisions since of course we had to live with the results. However, he offered his expert advice when we asked for it. We could tell that he took pride in his work, and that that meant a lot to him. One might not necessarily think that a tile craftsman would have such an appreciation of the joy that his work can bring, but Charles' professionalism was very evident in each conversation we had with him. Thanks for the great work and experience! ~ Brian B & Joyce A.

  • Charles is very professional, kind and considerate. His work is beautiful, with much attention to detail. We are extremely happy with the work that Charles did in our home! ~Bonnie B.

  • High quality of work. Dealing competently with unexpected structural problems requiring additional time and skills. From initial visit to final cleanup, everything was done with the utmost professionalism. ~Caryl O.

  • Charles said he considers each job as if it was his own home. His attention to detail was terrific...He was meticulous! Don't change anything!...I could give many examples of why it was a pleasure to have Charles help make my home special. Thanks. A+++ rating! ~Jerry K. 

  • He always cleaned up before he left. We couldn't be happier with our beautiful shower. ~Ginger & Jim P.

  • Charles was a pleasure to work with! He communicates wells, offers insight and is a perfectionist. He is a highly skilled craftsman and we wouldn't use anyone else for tile or stone work--he is the best! ~Joanne & Brian J.

  • Charles' dedication to his craft, the care and attention to details are some of the factors of many that have made us repeat clients. Charles is a delight to have in our home...His work and the results Charles is able to produce are exemplary. ~Kathleen O.

  • Charles is easy to work with, makes good suggestions, but is perfectly willing to accommodate our preferences...Most of all, the quality of his work is outstanding! And the job is handled professionally. ~Robert W.

  • Quality and willing to answer my questions. I can't imagine how they could be better. ~Joe C. 

  • Charles can make a complex design become a reality...He is organized and considerate in others' homes...Charles masterfully integrated two different tile heights in a custom floor tile pattern for a contemporary design. ~Sharon P.

  • We are very satisfied with our kitchen floor; the tiles are in perfect alignment. He used quality materials for our floor and backsplash. We are pleased to recommend him to others. ~Mike & Shirley H.

  • Educated professional expertise. Quality work and attention to detail. We love everything, Charles! Thanks so much for your hard work - making everything just as we wanted. You were a joy to work with! ~Kathleen S.

  • Charles always presented multiple options and then allowed us to choose what we preferred. He also helped us with design...We love our new tile and we couldn't have done it without Charles. ~Greg & Jaimie B.

  • Great attention to detail. The amount of thoughtfulness and attentiveness to our project. Charles is always thinking a step ahead and making sure we are presented with all possible options...very pleased with the amount of communication, collaboration and timelines of project completion. I would recommend you to anyone in need of a talented and creative tile contractor. ~ Nancy S.

  • Charles showed up on time, did a great job and didn't overcharge us. Thanks for a job well done! ~Dave B.

  • A very superior job at a very fair cost. We may very well have the best master shower on a large block. No pressure at all from Charles. Highly recommend!!! ~Ed G.

  • Charles helps with layout process, gives ideas but makes sure that what he does is what you want. He is on time, works with perfection for the ultimate goal. He is very personable with a desire to please his client. Very satisfied. ~Ann & Richard A.

  • Perfect execution, admirable courtesy, constantly positive attitude and Swiss punctuality! I would be so happy if all contractors here were even just close to Charles' quality level! ~Luigi B.

  • Very polite and explained complete process in advance and very willing to answer any and all questions. We feel that you have excellent customer relations skills and you function on a high standard of business ethics. We would recommend "Monticello" to everyone. You are a fantastic company to work with. Jan & Charley H.

  • Creativity & attention to detail. Excellent job utilizing old and new tile. ~Jim & Kristie D.

  • Charles is professional, very knowledgeable, a fast worker, friendly - overall excellent at his profession. ~Christine H.

  • Listened to, and asked helpful questions regarding my design ideas. Very knowledgeable about product and technique. Very satisfied. A beautiful job! ~Jeanne B.

  • Quality of work with attention to detail. Also, explanation of work procedure. ~Alan C.

  • Very good work, great work ethic and a most impressive knowledge of his trade. ~Mark & Wanda G.

  • Craftsman and quality of work was A+! We were very pleased with the final product. We highly recommend Monticello Tile! ~Tammy H.

  • The attention to detail. You won't see cookie cutter work. Everything is "custom to client." They pointed out things I didn't even think about. ~Rosemary R.

  • On time, respectful of property, excellent workmanship, cleaned up each day. ~Randy R.

  • Three things I value: work ethic, doing what you say you will do, integrity. ~Dick E.

  • The professionalism and absolute attention to detail!Taking the time to layout the tile to perfect the pattern and ensure 100% satisfaction. You are the professional, the master, the artist... ~Rob P.

  • Charles' creativity and ability to envision the end result..."the masterpiece". Charles does phenomenal tile and stone work. Will use him again. ~Carol O.

  • Charles is knowledgeable and up-to-date on his facts and products in tiling. We appreciated his attention to detail and perfection with the glass tiles he installed. ~Lorraine V.

  • Many things we appreciated: professional work, explanations for each step during the job, choices given so we could decide on the style we liked best, attention to detail...cleaning up work site daily, positive attitude...I can recommend Monticello Tile with no reservations. ~Janet B. 

  • Clean, efficient, on-time, quality work and on budget, no surprises, beautiful tilework, the compliments never stop. Top notch. Charles gave us a complete understanding of what was to happen from start to finish...Excellent work that will last a lifetime. ~Patrick M.

  • Professional and friendly. Responsible and prompt. ~Susan P.

  • Charles - you communicate with me on timelines and always prompt! You're fabulous and I'm going to miss seeing you!! ~Kim B.

  • Charles is committed to providing quality work and customer satisfaction. He is responsible, prompt, pleasant to be around and very tidy on the job site. I could not have had a better experience! Keep up the great work. ~Nancy P.

  • Service and workmanship was outstanding. Charles is very knowledgeable and his work shows it. ~Gene M.

  • We appreciated your professional work ethic and your superior craftmanship. The tilework is beautiful and we highly recommend your business. ~Nancy & Larry I.

  • Charles does excellent tilework. He has a good, positive attitude, makes helpful design suggestions...he also keeps the worksite neat and clean. We enjoyed working with Charles and are completely satisfied with a job well done. ~Robert W.

  • I appreciated Charles' willingness to answer all questions with accuracy and his good humor. Charles' artistry with tile is truly amazing! I totally enjoyed working with you. ~Anne B.

  • Great job, always cleaned up well. Great to work with. ~Judy M.

  • The thoroughness of explaining products, tiles and design that would be applied to our bathroom and walkway. Charles was always courteous to our ways and wants. He gave great suggestions...conscientious worker! We were completely satisfied. ~Sandy D.

  • Attention to detail. Patient and thorough. Neat & clean up. Completely satisfied. ~Elmer & Marian D.

  • Professionalism and detail to perfection. Thanks. ~Karic R.

  • We were very pleased with the quality of craftsmanship and attention to detail given by Monticello Tile. Although the area is not large, it is the focal point in our kitchen. It looks great! We appreciated that the job was completed in a neat and timely manner. We want to thank you for your suggestions. We would recommend Monticello Tile & Stone to our friends! ~Ray & Edna M.

  • Charles is a master at tile and it was great to have complete confidence in him and his work. ~Margret K.

  • The friendly, caring demeanor of Charles...the extra attention Charles paid to detail to make things look good and right. You got a good thing goin', dude. ~Clifford & Linda C.

  • Charles is a master craftsman. He does immaculate work & is creative, efficient, hardworking, funny, honest, punctual, fair, and very easy to work with. I love the work he did in our house and highly recommend him. It is rare to find someone who does quality work and is fun to be around.~ David S.

  • Quality of work, ability to work with creative project...willing to go the extra mile to get the desired result. Your service and work are excellent. I would recommend you without hesitation or reservation. ~Annette B.

  • Quality of workmanship. Fast, reliable & trust. Listens to the client's request for idea of designs. ~Rev. Henry R.

bottom of page